Ticket Information

Payment

All payments must be made online.

We accept the following credit and debit cards: Visa, Mastercard, and Discover

Ticketing Procedure

After purchasing your ticket you will receive an email confirming your purchase.

Approximately 48 hours before your departure, you will receive an email that provides:

• The Bus # you are assigned to (e.g. Bus #2)
• The exact departure time at your stop

***if you do not receive either of these emails, please contact us immediately***

Boarding the Bus

You do not need a paper ticket to board the bus!

The Better Bus uses a reservation checklist, so all you need is a form of photo identification to board.

Baggage Info, Cancellations/Refunds/Transfers

Try to keep luggage to one large bag to stow and one small carry-on

If your travel plans change and you no longer need your Better Bus ticket, please email us at info@betterbus.com so someone else can catch a ride

The cancellation fee is twenty dollars (meaning you would receive a refund of 54 dollars for a round trip ticket)

Better Bus must be notified of all canellations 5 days prior to departure for passengers to recieve their refund (minus cancellation fee).